Store Operations Lead - Shift Supervisor

Coastal Elite Pro; Madison (WI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Benefits package

Job summary

Coastal Elite Pro is seeking an on-site supervisor to lead store operations in the absence of management, ensuring policy adherence, service quality, and store cleanliness. You will supervise associates, handle customer concerns, and oversee closing procedures while maintaining safety and stock levels.

The role emphasizes guest experience, product knowledge, and teamwork within a dynamic retail environment. A solid customer-service mindset and physical stamina are essential.

Qualifications

• High school diploma preferred, with at least one year of retail experience.
• Strong reading, writing, and mathematical skills.
• Physical ability to lift up to 50 pounds, stand for extended periods, and perform bending/twisting movements.
• Familiarity with store layout, safety procedures, and customer service.

Responsibilities

• Supervise store activities in management's absence
• Ensure compliance with policies and safety guidelines
• Assist customers and operate cash registers
• Conduct store inspections and provide feedback
• Manage store closing procedures
• Maintain store appearance and stock levels
• Support food safety and guest experience standards
• Perform additional tasks as needed

Skills

Reading and writing

Mathematical skills

Attention to detail

Customer service

Physical fitness

Cash handling

Product knowledge

Education

High school diploma

Job description

Coastal Elite Pro is seeking an on-site supervisor to lead store operations in the absence of management, ensuring policy adherence, service quality, and store cleanliness. You will supervise associates, handle customer concerns, and oversee closing procedures while maintaining safety and stock levels.

The role emphasizes guest experience, product knowledge, and teamwork within a dynamic retail environment. A solid customer-service mindset and physical stamina are essential.