Store Operations Lead: Precision, Service & Inventory

Living Spaces; Conroe (TX); Hybride; USD 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical (full-time)

Dental (full-time)

Vision (full-time)

401(k) with company match

Vacation

Paid Sick Leave

Flexible Health Spending Account

Employee Assistance Program

Holiday pay

Life insurance

Résumé du poste

Living Spaces is seeking a Store Operations Lead in Conroe, TX. The role emphasizes precise execution of daily store standards, inventory integrity, and adherence to processes to drive customer experience and sales performance.

Responsibilities include cash handling, ordering, and providing Manager on Duty coverage as needed. Collaboration with merchandising and leadership ensures pricing accuracy, audits, and timely order fulfillment.

Qualifications

• High School Diploma or GED equivalent required.
• Minimum 3 years of retail experience in a direct customer interactive environment.
• High volume experience is preferred.
• Equivalent combination of education and experience will be considered.

Responsabilités

• Execute and validate daily store operations Standard Work to ensure compliance with company policies, operational standards, and customer service expectations.
• Process and manage cash handling, complex transactions, and post‑sale order activities with accuracy and integrity; serve as Manager on Duty when assigned, handling discounts, escalations, and system overrides in accordance with policy.
• Reinforce standardized operational processes and SOP compliance through consistent daily execution; communicate execution‑related observations to store leadership to support service and operational consistency.
• Resolve customer concerns using effective problem-solving and de-escalation techniques to maintain satisfaction and loyalty.
• Maintain accurate inventory by performing receiving, storage, cycle counts, and product transfers; execute customer order fulfillment activities, including pick‑up and delivery processes, to ensure accuracy and timeliness.
• Collaborate with merchandising teams on floor resets, product placement, and visual standards to uphold brand consistency.
• Verify accurate pricing and signage by audits to confirm pricing accuracy, signage placement, and inventory integrity; correct discrepancies promptly.
• Perform daily operational reporting across operations, warehouse, and labeling functions to identify errors, track performance, and support corrective action through execution validation, efficiency, and compliance.
• Provide sales floor support during high‑traffic periods to maintain service standards and support customer experience execution.

Connaissances

Cash handling

Customer service

Inventory accuracy

SOP adherence

Analytical thinking

Formation

High School Diploma or GED

Outils

Microsoft Office

Tableau

Description du poste

Living Spaces is seeking a Store Operations Lead in Conroe, TX. The role emphasizes precise execution of daily store standards, inventory integrity, and adherence to processes to drive customer experience and sales performance.

Responsibilities include cash handling, ordering, and providing Manager on Duty coverage as needed. Collaboration with merchandising and leadership ensures pricing accuracy, audits, and timely order fulfillment.