Store Operations Lead: Opening/Closing & Service Excellence

Walgreens Co.; Los Altos (CA); Presencial; USD 28.000 - 35.000; Jornada completa

Descripción de la vacante

Walgreens Co. in Los Altos, CA is seeking a dedicated team member to support store operations and customer experience.

This role opens and closes the store in the absence of management, handles required cash procedures, and ensures the floor and stock room are ready for the business day, including opening the back door for deliveries. You will engage customers, assist with product questions, process returns and refunds, and help maintain accurate inventory, pricing, and displays while upholding

Formación

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilidades

• Opens and closes the store in the absence of store management, including required cash handling and ensuring the floor and stock room are ready for the business day.
• Completes returns, order voids, customer refunds, cash drops, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Maintains accurate inventory counts, pricing, signage, and displays; supports cycle counts and stockroom organization.

Conocimientos

Leadership experience

Descripción del empleo

Walgreens Co. in Los Altos, CA is seeking a dedicated team member to support store operations and customer experience.

This role opens and closes the store in the absence of management, handles required cash procedures, and ensures the floor and stock room are ready for the business day, including opening the back door for deliveries. You will engage customers, assist with product questions, process returns and refunds, and help maintain accurate inventory, pricing, and displays while upholding