Store Operations Lead: Opening/Closing & CX

Walgreens Co.; Spring Lake Heights (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. is seeking a dedicated team member to open and close the store in the absence of management, handle cash and transactions, and ensure floor and stockroom readiness for daily business.

The role emphasizes customer service and efficient operations, including back-door access for deliveries. Experience in leadership or retail key-holding, fluency in English, and familiarity with inventory and pricing processes are preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred knowledge of store inventory control.

Responsibilities

• Open and close the store in the absence of management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Assist with vendor deliveries and opening the back door as needed.
• Register all related sales on the assigned cash register, including handling scanning errors and price verifications.
• Maintain accurate inventory counts and stockroom organization; support displays and pricing changes.

Skills

Leadership experience

English fluency

Inventory control knowledge

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. is seeking a dedicated team member to open and close the store in the absence of management, handle cash and transactions, and ensure floor and stockroom readiness for daily business.

The role emphasizes customer service and efficient operations, including back-door access for deliveries. Experience in leadership or retail key-holding, fluency in English, and familiarity with inventory and pricing processes are preferred.