Store Operations & Customer Experience Lead

Walgreens; Toledo (OH); Sur place; USD 24 000 - 31 000; Plein temps

Résumé du poste

Walgreens is seeking a store team member to open and close the store in management's absence, handle cash and basic store operations, and ensure a welcoming customer experience. You will assist with inventory, pricing, and merchandising while maintaining compliance with policies.

The role emphasizes leadership, excellent English communication, and guest service to resolve issues and deliver a consistent Walgreens experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilités

• Open and close the store in the absence of store management, including all required systems start-ups and cash handling.
• Complete product returns, order voids, refunds, cash drops to the safe, and provide change at registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers and patients, greet them, and assist with products and services to ensure a positive experience.
• Report disciplinary issues and customer complaints to management.

Connaissances

Leadership experience

Customer service

English proficiency

Description du poste

Walgreens is seeking a store team member to open and close the store in management's absence, handle cash and basic store operations, and ensure a welcoming customer experience. You will assist with inventory, pricing, and merchandising while maintaining compliance with policies.

The role emphasizes leadership, excellent English communication, and guest service to resolve issues and deliver a consistent Walgreens experience.