Store Operations Lead: Merchandising & Team Growth

Brobston Group; Monroe (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Brobston Group is seeking a Store Operations Supervisor to manage merchandise flow from delivery through replenishment on the sales floor. You will maintain stockroom organization and coordinate workflows between back-of-house and the sales floor.

You will coach staff, drive talent development, and execute seasonal visual updates while upholding merchandising, signage, safety, and policy standards. You will address customer concerns and contribute to service improvements.

Qualifications

• Three or more years of retail supervisory experience.
• Strong leadership and communication skills.
• Experience with retail technology and POS systems.
• Able to work a flexible schedule including days, evenings, weekends.
• Able to move around store and lift up to 30 pounds.

Responsibilities

• Oversee merchandise flow from delivery to sales floor replenishment.
• Maintain stockroom organization and coordinate back-of-house with sales floor.
• Coach and train team members and support talent development.
• Collaborate on seasonal visual updates and uphold merchandising standards.
• Address customer concerns and support service improvements.

Skills

Leadership

Communication

Organization

Analytical thinking

Problem-solving

Retail operations

Technology proficiency

POS systems

Microsoft Office

Flexible scheduling

Tools

POS systems

Microsoft Office

Job description

Brobston Group is seeking a Store Operations Supervisor to manage merchandise flow from delivery through replenishment on the sales floor. You will maintain stockroom organization and coordinate workflows between back-of-house and the sales floor.

You will coach staff, drive talent development, and execute seasonal visual updates while upholding merchandising, signage, safety, and policy standards. You will address customer concerns and contribute to service improvements.