Store Operations Lead — Merch, Inventory & Pet Care

PetSmart; Albuquerque (NM); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Paid Time off

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Paid Weekly

Job summary

PetSmart is seeking a Retail Operations Lead in Albuquerque, NM. This role shares responsibility for driving operational excellence, merchandising, and inventory management while upholding the company’s mission and values.

You will oversee associates, help maintain a safe and organized store, and drive a positive customer and pet-parent experience. The position emphasizes leadership, process improvement, and hands-on involvement in opening/closing the store, the care of pets, and ensuring

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Full-time availability; able to work evenings, weekends, and holidays.
• Proficiency in computer applications and strong communication skills.
• Ability to react under pressure and stay organized.

Responsibilities

• Lead and guide associates in merchandise handling and product knowledge.
• Coordinate store opening/closing procedures and daily tasks.
• Manage merchandising, inventory, audits, and stock replenishment.
• Operate POS systems and handle cash transactions in compliance with policies.
• Ensure store standards and adherence to Policies, Procedures, and Code of Ethics.
• Support pet care operations and ensure a safe, healthy environment for pets and customers.

Job description

PetSmart is seeking a Retail Operations Lead in Albuquerque, NM. This role shares responsibility for driving operational excellence, merchandising, and inventory management while upholding the company’s mission and values.

You will oversee associates, help maintain a safe and organized store, and drive a positive customer and pet-parent experience. The position emphasizes leadership, process improvement, and hands-on involvement in opening/closing the store, the care of pets, and ensuring