Store Operations Lead

Gopuff Becomes First Instant Commerce Company; Scottsdale (AZ); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time

EAP through AllOne Health

Job summary

BevMo! by Gopuff is seeking a Key Holder to support Retail Operations. You will open and close the store, assist during peak hours, and backfill for management in their absence while delivering excellent customer service and driving sales.

You will train new employees, manage tills, monitor inventory, and ensure store standards. The role requires flexible hours, basic math, and strong teamwork in a fast-paced environment.

Qualifications

• 1+ years of leadership experience in retail or equivalent.
• Ability to work flexible schedules including evenings, weekends and holidays.
• Basic math and cash handling skills.
• Team-oriented mindset and strong communication.
• Ability to lift up to 49 pounds.

Responsibilities

• Provide excellent customer service and greet customers.
• Open and close the store; support for new employees.
• Assist during high volume periods and train new staff.
• Knowledge of in-house products to make recommendations.
• Help with inventory tasks and stock, counts, discrepancies.
• Process cash transactions, tills, deposits; use scanners/registers.
• Enforce age verification policies and handle returns/exchanges.
• Monitor sales floor for theft and maintain store cleanliness.
• Train new employees on procedures and product knowledge.

Skills

Leadership

Cash handling

Teamwork

Customer service

Education

High School Diploma or equivalent

Job description

BevMo! by Gopuff is seeking a Key Holder to support Retail Operations. You will open and close the store, assist during peak hours, and backfill for management in their absence while delivering excellent customer service and driving sales.

You will train new employees, manage tills, monitor inventory, and ensure store standards. The role requires flexible hours, basic math, and strong teamwork in a fast-paced environment.