Store Operations Lead: Key Carrier (Nights/Weekends)

The TJX Companies, Inc.; New Caney (TX); Vor Ort; USD 21.000 - 22.000; Vollzeit

Benefits dieser Stelle

Associate discount

401(k) contributions

Referral bonuses

Credit union access

Zusammenfassung

The TJX Companies, Inc. in New Caney, TX is seeking a Key Carrier to support store leadership and customer service excellence. This role alternates with the Coordinator position, requiring open availability including nights and weekends, and involves acting as Manager on Duty as needed.

You will coach Associates, maintain store coverage, and ensure compliance with procedures while upholding company standards and a strong customer focus.

Qualifikationen

• 1 year retail experience
• 6 months leadership experience

Aufgaben

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
• Addresses immediate customer service issues and provides coaching to Associates
• Maintains accurate Associate coverage in service areas for a positive customer experience

Kenntnisse

flexible schedule

team player

communication

coaching

multi-tasking

problem solving

Tools

Company standard software

Jobbeschreibung

The TJX Companies, Inc. in New Caney, TX is seeking a Key Carrier to support store leadership and customer service excellence. This role alternates with the Coordinator position, requiring open availability including nights and weekends, and involves acting as Manager on Duty as needed.

You will coach Associates, maintain store coverage, and ensure compliance with procedures while upholding company standards and a strong customer focus.