Store Operations Lead (Key Carrier)

TJX; Kent (WA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Associate discount

401(k)

Healthcare benefits

Referral bonuses

Job summary

TJX Companies in Kent, WA is seeking a Key Carrier who will alternate between Coordinator and leadership duties, with open availability including nights and weekends. This role emphasizes delivering exceptional customer service and maintaining store operations.

You will coach associates, support management, and ensure procedures are followed, while contributing to a positive shopping experience across shifts. This position requires flexibility and teamwork in a fast-paced retail environment.

Qualifications

• Able to work a flexible schedule, including nights and weekends.
• Team player, working effectively with peers and supervisors.
• Capable of multi-tasking and handling changes quickly.
• Superior communication and organizational skills with attention to detail.
• 1 year retail, 6 months leadership experience.
• Knowledge of merchandise flow in stores.
• Proven problem solving skills.
• Able to coach, delegate, and follow-up on multiple people/tasks.

Responsibilities

• Creates a positive internal and external customer experience
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Team player

Problem solving

Communication skills

Multi-tasking

Attention to detail

Job description

TJX Companies in Kent, WA is seeking a Key Carrier who will alternate between Coordinator and leadership duties, with open availability including nights and weekends. This role emphasizes delivering exceptional customer service and maintaining store operations.

You will coach associates, support management, and ensure procedures are followed, while contributing to a positive shopping experience across shifts. This position requires flexibility and teamwork in a fast-paced retail environment.