Store Operations Lead & Key Carrier

TJX; Old Saybrook (CT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Paid holidays

Job summary

Marshalls at TJX Companies in the USA is seeking a Key Carrier to support store operations and leadership. The role alternates between Coordinator and Key Carrier, requiring open availability including nights and weekends and a strong focus on customer service.

You will model integrity, coach Associates, and act as Manager on Duty while ensuring adherence to merchandising and labor guidelines. The position emphasizes teamwork and excellent communication to drive store success.

Qualifications

• 1 year retail experience
• 6 months leadership experience
• Able to work flexible schedule including nights and weekends
• Excellent communication and organizational skills

Responsibilities

• Provide exceptional customer service and lead store operations as needed
• Act as Manager on Duty following company policies
• Coach and coach- supervise Associates to ensure tasks meet store standards
• Maintain store procedures, openings/closings, and labor compliance
• Communicate priorities and provide progress updates to management

Skills

Customer service

Leadership

Coaching

Multi-tasking

Communication

Team player

Tools

Retail software

Job description

Marshalls at TJX Companies in the USA is seeking a Key Carrier to support store operations and leadership. The role alternates between Coordinator and Key Carrier, requiring open availability including nights and weekends and a strong focus on customer service.

You will model integrity, coach Associates, and act as Manager on Duty while ensuring adherence to merchandising and labor guidelines. The position emphasizes teamwork and excellent communication to drive store success.