Store Operations Lead & Key Carrier (Coordinator)

The TJX Companies, Inc.; Bedford (MA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Cell phone discounts

Job summary

HomeGoods in Bedford, MA, part of The TJX Companies, Inc., seeks a Key Carrier to support store operations and lead customer service excellence.

Role alternates with Coordinator duties, requiring open availability including nights and weekends. You will coach Associates, manage coverage, and uphold opening/closing procedures while maintaining policy adherence and a positive store environment.

Qualifications

• 1 year retail experience and 6 months leadership experience
• Able to work a flexible schedule including nights and weekends
• Strong communication and organizational skills

Responsibilities

• Creates a positive customer experience
• Acts as Manager on Duty adhering to policy
• Oversees opening/closing procedures and staffing coverage
• Coaches and guides Associates
• Maintains adherence to labor laws and safety procedures
• Promotes credit and loyalty programs
• Supports shrink reduction goals

Skills

Team player

Flexible schedule

Leadership

Coaching

Communication

Tools

POS systems

Job description

HomeGoods in Bedford, MA, part of The TJX Companies, Inc., seeks a Key Carrier to support store operations and lead customer service excellence.

Role alternates with Coordinator duties, requiring open availability including nights and weekends. You will coach Associates, manage coverage, and uphold opening/closing procedures while maintaining policy adherence and a positive store environment.