Store Operations Lead: Guest Experience & Growth

Smoothie King; Greenfield (IN); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

Smoothie King in Greenfield, Indiana seeks an Assistant General Manager to support the GM in leading a team and delivering an exceptional guest experience while upholding brand standards. The AGM helps supervise store operations and employee development.

You will use store tools, assist with marketing, monitor KPIs, ensure food safety, cash handling, and maintain store upkeep. This role requires 2+ years as a shift lead in retail or food service, strong communication, and ServSafe certification.

Qualifications

• High school diploma or GED required.
• At least 2 years as a shift lead in foodservice or retail.
• Basic POS and computer skills.
• Excellent written and verbal communication.
• Able to work varied hours including evenings/weekends/holidays.
• ServSafe Certification required.

Responsabilités

• Assist GM with hiring, developing, and leading staff to provide guest experience.
• Use P&L, Daily Business Review, Cash & Deposit Log, and scheduling/inventory tools to run ops.
• Develop local store marketing plans to support brand initiatives and community events.
• Collaborate to maintain product quality and review KPIs for improvement.
• Manage cash activities including daily deposits.
• Ensure food safety compliance and store cleanliness.
• Model company culture, mission and values.
• Oversee maintenance and equipment upgrades as needed.
• Communicate marketing strategies and promotions to the team.

Connaissances

POS operations

Cash handling

Customer communication

Team leadership

Formation

High School Diploma or GED

ServSafe Certification

Outils

Microsoft Word

Microsoft Excel

Description du poste

Smoothie King in Greenfield, Indiana seeks an Assistant General Manager to support the GM in leading a team and delivering an exceptional guest experience while upholding brand standards. The AGM helps supervise store operations and employee development.

You will use store tools, assist with marketing, monitor KPIs, ensure food safety, cash handling, and maintain store upkeep. This role requires 2+ years as a shift lead in retail or food service, strong communication, and ServSafe certification.