Store General Manager: Lead Team, Elevate Guest Experience

Smoothie King; Angola (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Smoothie King is seeking a General Manager in Indiana to lead a store team and deliver an outstanding guest experience while driving strategic and operational excellence. You will hire and develop staff, manage inventory and supplier relationships, monitor KPIs, ensure food safety, and uphold brand standards.

The role includes local marketing and community outreach responsibilities to support growth. Strong leadership, integrity, and a customer-first mindset are essential to succeed in this

Qualifications

• High school diploma required; Associate or bachelor’s degree preferred.
• Minimum 2 years’ experience as a manager or supervisor in a restaurant or similar retail customer service business.
• Basic knowledge of Microsoft Word and Excel.
• Exceptional interpersonal skills – you are energized by working with people.
• Act with integrity, honesty, and knowledge that promotes our culture, values, and mission
• Customer comes first attitude and ability to respond to customer needs.
• Bias towards actions and willingness to roll up sleeves to get the job done
• Ability to work hours needed to run the store, including evenings, weekends, holidays.

Responsibilities

• Hire, develop, and lead the team at your store to provide a great guest experience and fulfill our mission.
• Use operational tools (P&L, Daily Business Review, Cash & Deposit Log, Data Central) to achieve operational excellence.
• Maintain relationships with suppliers and manage inventory and shipments.
• Review store KPIs to identify issues and opportunities for improvement and adjust accordingly.
• Manage cash activities and deposits with accuracy and compliance.
• Ensure compliance with food safety guidelines at all times by all team members.
• Own and promote brand standards in line with company vision.
• Ensure store appearance and cleanliness meet brand standards.
• Drive implementation of company programs through action planning and inspiring the team.
• Develop local store marketing plans and engage in community outreach and events.
• Recognize and reinforce achievements using company tools and new recognition methods.

Skills

Team leadership

Guest experience

Interpersonal skills

Customer service

Integrity

Operations management

Strategic thinking

Time management

Education

High school diploma

Associate or bachelor’s degree in business, hospitality management, or similar field

Tools

Microsoft Word

Excel

Job description

Smoothie King is seeking a General Manager in Indiana to lead a store team and deliver an outstanding guest experience while driving strategic and operational excellence. You will hire and develop staff, manage inventory and supplier relationships, monitor KPIs, ensure food safety, and uphold brand standards.

The role includes local marketing and community outreach responsibilities to support growth. Strong leadership, integrity, and a customer-first mindset are essential to succeed in this