Store Operations Lead - Full-Time & Customer Experience

CVS Health Corporation; Springfield (MO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Operations Supervisor for an on-site role in Springfield, MO. You will partner with store management to drive execution, supervise staff, and ensure smooth operations while delivering excellent customer service.

The role requires leadership, strong communication, and the ability to work a flexible schedule including early mornings, overnights, and weekends. A high school diploma is preferred, with a focus on safety and quality in daily tasks.

Qualifications

• Deductive reasoning, analytical skills and computer skills required.
• Advanced communication, supervision and influencing skills required.
• Ability to work a full-time flexible schedule including early mornings, overnights and weekends; overtime as needed.

Responsibilities

• Support CVS Store Management in planning and driving store execution and performance.
• Lead store and supervisory staff when no manager is onsite; ensure opening/closing procedures.
• Assist customers and promote CVS customer service culture; handle inquiries and complaints.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Influencing skills

Flexible schedule

Overtime readiness

Education

High School Diploma

Job description

CVS Health is seeking an Operations Supervisor for an on-site role in Springfield, MO. You will partner with store management to drive execution, supervise staff, and ensure smooth operations while delivering excellent customer service.

The role requires leadership, strong communication, and the ability to work a flexible schedule including early mornings, overnights, and weekends. A high school diploma is preferred, with a focus on safety and quality in daily tasks.