Store Operations Lead — Front End & Pharmacy

Walgreens; Tempe (AZ); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens Tempe is seeking a Store Operations Leader to supervise customer service associates, manage front-end operations, and assist in pharmacy and retail store performance. You will hire, coach, and discipline team members to meet company goals and ensure outstanding customer experiences at every visit.

The role requires strong leadership, scheduling flexibility including evenings/weekends, and a commitment to Walgreens standards.

Qualifications

• Bachelor’s degree required or equivalent through Walgreens internship program.
• High School Diploma/GED with two years of supervisory experience also acceptable.
• Fluent in reading, writing, and speaking English; strong communication skills required.

Responsibilities

• Lead and supervise front-end and store operations to achieve company targets.
• Manage recruitment, hiring, performance management, and discipline for store team.
• Coach and train team members to improve customer experience and operational metrics.
• Ensure compliance with all store policies, safety, and regulatory requirements.

Skills

Leadership

Communication

English fluency

Scheduling

Coaching

Customer service

Education

Bachelor’s degree

Walgreens Community Internship Program

High School Diploma/GED + 2 years supervisory

Job description

Walgreens Tempe is seeking a Store Operations Leader to supervise customer service associates, manage front-end operations, and assist in pharmacy and retail store performance. You will hire, coach, and discipline team members to meet company goals and ensure outstanding customer experiences at every visit.

The role requires strong leadership, scheduling flexibility including evenings/weekends, and a commitment to Walgreens standards.