Store Operations Leader — Front End & Pharmacy

Walgreens; Macedonia (OH); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is looking for a Store Operations Leader to supervise customer service associates and the front-end store team while supporting pharmacy and retail operations. You will help manage scheduling, inventory, and store financials, and play a key role in delivering excellent customer experiences.

The role emphasizes leadership, coaching, and cross-functional collaboration with Store Manager and District Manager to implement company strategies and growth initiatives.

Qualifications

• Bachelor's degree or equivalent with leadership experience.
• Strong communication and coaching skills.
• Fluency in English reading/writing/speaking.
• Willingness to undergo Walgreens training (LEAP) or equivalent.

Responsibilities

• Supervise store front-end team and designated staff.
• Assist Store Manager; manage scheduling and shifts.
• Oversee cash handling, inventory, and shrink protection.
• Drive customer experience and resolve escalated issues.
• Collaborate with external partners to support store operations.
• Train and develop team members; discipline when needed.

Skills

Leadership

Customer service

Coaching

Communication

Education

Bachelor's degree

High School Diploma/GED + 2 yrs supervisory experience

Walgreens Community Internship Program

Job description

Walgreens is looking for a Store Operations Leader to supervise customer service associates and the front-end store team while supporting pharmacy and retail operations. You will help manage scheduling, inventory, and store financials, and play a key role in delivering excellent customer experiences.

The role emphasizes leadership, coaching, and cross-functional collaboration with Store Manager and District Manager to implement company strategies and growth initiatives.