Store Operations Leader: Front End & Pharmacy

Walgreens; Town of Beaver Dam (WI); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is seeking a Store Operations Leader to supervise customer service associates and manage front-end activities in alignment with store and pharmacy operations. You will support the Store Manager, oversee schedules, inventory, cash handling, and store safety while driving customer satisfaction and sales growth across both front-end and pharmacy areas.

The role emphasizes training, performance management, adherence to company policies, and collaboration with external partners to deliver

Qualifications

• Bachelor’s degree or equivalent; Store Manager training program or internship is a plus
• Fluent English (reading/writing/speaking)
• Willingness to work flexible schedule including evenings and weekends

Responsibilities

• Supervise customer service associates and front-end operations.
• Assist Store Manager with store performance and scheduling.
• Oversee pharmacy and front-end inventory, pricing changes, and store resets.
• Coach and train team members to improve customer service metrics.
• Ensure cash handling, security, and compliance with policies.
• Support community outreach and external partnerships.

Skills

Leadership

Customer service

Communication

Training & mentoring

Scheduling

Cash handling & finance

Education

Bachelor's degree or equivalent

Tools

POS systems

Pharmacy software

Job description

Walgreens is seeking a Store Operations Leader to supervise customer service associates and manage front-end activities in alignment with store and pharmacy operations. You will support the Store Manager, oversee schedules, inventory, cash handling, and store safety while driving customer satisfaction and sales growth across both front-end and pharmacy areas.

The role emphasizes training, performance management, adherence to company policies, and collaboration with external partners to deliver