Store Operations Lead - Front End & Pharmacy

Walgreens; Hendersonville (TN); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens seeks a Store Operations Leader to supervise front-end and pharmacy-related activities, driving overall store performance and customer satisfaction. You will work closely with the Store Manager to ensure profitability, asset protection, and brand standards, while leading a diverse team across multiple store functions.

Ideal candidates demonstrate strong leadership, strategic thinking, and adaptability, with a proven ability to train staff, manage schedules, and improve service metrics

Qualifications

• Bachelor’s degree or equivalent supervisory experience as described.
• Leads customer service and store teams with strong ethics.
• Strong communication and organizational skills.

Responsibilities

• Supervises customer service associates and front-end/store operations.
• Supports Store Manager with overall store operations and profitability.
• Manages scheduling, time records, and coverage for shifts.
• Oversees merchandising, assets, and store appearance to ensure brand standards.
• Develops team through training, coaching, and performance management.
• Ensures compliance with laws, policies, and safety procedures.

Skills

Leadership

Communication

Business acumen

Self-motivation

Team development

Education

Bachelor’s degree

High School Diploma/GED with supervisory experience

Job description

Walgreens seeks a Store Operations Leader to supervise front-end and pharmacy-related activities, driving overall store performance and customer satisfaction. You will work closely with the Store Manager to ensure profitability, asset protection, and brand standards, while leading a diverse team across multiple store functions.

Ideal candidates demonstrate strong leadership, strategic thinking, and adaptability, with a proven ability to train staff, manage schedules, and improve service metrics