Aspiring Store Leader - Front-End & Pharmacy Ops

Walgreens; Chatham (IL); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is seeking a Store Operations Leader to supervise customer service teams and manage the front-end and pharmacy operations. You will work with the Store Manager, schedule staff, and ensure merchandising, asset protection, and profitability across the store.

You will lead recruitment, performance management, and coaching to drive customer experience and store performance, including collaboration on community outreach and data-driven decisions.

Qualifications

• Proven leadership abilities with strong ethics and business acumen.
• Experience in supervising teams and coordinating store operations.

Responsibilities

• Supervise customer service associates and store operations to meet company goals.
• Lead front-end and pharmacy teams, with recruitment, training, and performance management.
• Ensure proper merchandising, asset protection, and profitability for the store.
• Manage scheduling, time records, and coverage to maintain operations.
• Monitor customer experience and coach staff to improve service metrics.
• Collaborate with Store Manager and leadership to drive store growth and initiatives.

Skills

Leadership

Team management

Customer service

Operations management

Communication

Education

Bachelor's degree

Job description

Walgreens is seeking a Store Operations Leader to supervise customer service teams and manage the front-end and pharmacy operations. You will work with the Store Manager, schedule staff, and ensure merchandising, asset protection, and profitability across the store.

You will lead recruitment, performance management, and coaching to drive customer experience and store performance, including collaboration on community outreach and data-driven decisions.