Store Operations Lead — Front End & Merchandising

Ross Stores, Inc.; Columbus (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to join Store Leadership in Columbus, GA. The role covers a specific area of the store and general operations while acting as Manager on Duty.

You will open/close the store, supervise Associates, maintain merchandising standards, and ensure a clean, easy-to-shop environment. The Area Supervisor will execute company processes, support merchandise presentation, and uphold customer service standards while balancing safety, loss prevention, and

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Maintains safe and secure environments and ensures customer safety.
• Supervises associates and ensures store operations run smoothly as Manager on Duty.
• Oversees opening/closing procedures and proper merchandise presentation.
• Maintains clean, organized stockrooms and sales floor compliance with brand guidelines.
• Drives loss prevention awareness and high standards of customer service.
• Trains staff on front-end procedures and checkout excellence.

Skills

Customer service

Supervisory experience

Communication

English fluency

Tools

POS systems

Job description

Ross Stores, Inc. is seeking an Area Supervisor to join Store Leadership in Columbus, GA. The role covers a specific area of the store and general operations while acting as Manager on Duty.

You will open/close the store, supervise Associates, maintain merchandising standards, and ensure a clean, easy-to-shop environment. The Area Supervisor will execute company processes, support merchandise presentation, and uphold customer service standards while balancing safety, loss prevention, and