Area Store Leader – Retail Ops & Customer Experience

Ross Stores, Inc.; Morrow (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

Ross Stores, Inc. in Georgia is hiring an Area Supervisor to lead a designated store area and oversee daily operations as Manager on Duty. You will supervise Associates, ensure safe environments, and maintain visual standards while executing company processes.

The role requires strong customer service, leadership, and merchandising skills to deliver a friendly, efficient shopping experience. The position emphasizes loss prevention, front-end supervision, and administrative duties.

Qualifications

• Excellent verbal communication skills.
• Fluent English required.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Able to perform basic math calculations.
• Availability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise associates.
• Maintain a safe, clean, and well-merchandised sales floor.
• Execute and supervise store operations processes.
• Lead front-end processes and manage cashier operations.
• Oversee stockroom and merchandise flow, back-stock handling.
• Hold loss prevention and security measures.
• Manage payroll and administrative duties as assigned.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS knowledge

Math skills

Evenings & weekends

Tools

POS systems

Job description

Ross Stores, Inc. in Georgia is hiring an Area Supervisor to lead a designated store area and oversee daily operations as Manager on Duty. You will supervise Associates, ensure safe environments, and maintain visual standards while executing company processes.

The role requires strong customer service, leadership, and merchandising skills to deliver a friendly, efficient shopping experience. The position emphasizes loss prevention, front-end supervision, and administrative duties.