Store Operations Lead - Fashion Retail

A&F Stores, Inc.; Clinton (CT); On-site; USD 54,371,000 - 77,438,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Volunteer day

Merchandise discount

Health insurance

Life insurance

Disability insurance

Employee assistance program

Parental leave

401K with match

Career development

Global team culture

Job summary

Abercrombie & Fitch Co. in Clinton, CT is seeking a capable supervisor to lead daily operations on the sales floor and stockroom, ensuring top customer service and smooth store performance.

You will oversee staffing, scheduling, and payroll, and train non-management associates. The role requires a bachelor’s degree or one year of supervisory experience, strong fashion knowledge, and the ability to multi-task in a fast-paced environment.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus and drive results.
• Knowledge of current fashion trends and brand awareness.
• Strong communication and interpersonal skills; coach others.
• Ability to balance multiple tasks in a fast-paced environment.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom ensuring excellent customer service.
• Conduct staffing, scheduling and payroll operations.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate POS systems.
• Fulfill OMNI Channel orders.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Communication

Team building

Initiative

Multitasking

Detail‑oriented

Fashion awareness

Education

Bachelor’s degree

Job description

Abercrombie & Fitch Co. in Clinton, CT is seeking a capable supervisor to lead daily operations on the sales floor and stockroom, ensuring top customer service and smooth store performance.

You will oversee staffing, scheduling, and payroll, and train non-management associates. The role requires a bachelor’s degree or one year of supervisory experience, strong fashion knowledge, and the ability to multi-task in a fast-paced environment.