Store Operations Lead & Brand Champion

A&F Stores, Inc.; Brea (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Quarterly incentive bonus program

Paid time off

Paid volunteer day

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

Associate assistance program

Parental and adoption leave

401(k) with company match

Training and development opportunities

Global team culture

Job summary

Abercrombie & Fitch Co. in California is seeking a supervisory-ready retail professional to lead sales floor and stockroom operations, with a focus on customer service, staffing, training, and brand execution. You will manage payroll, scheduling, and inventory while coaching teammates.

Qualifications include a Bachelor’s degree or 1 year of supervisory experience in a customer-facing role, strong communication, and knowledge of fashion trends. A fast-paced, results-driven environment awaits.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service mindset

Strong communication

Team building

Coaching others

Multi-tasking

Initiative

Attention to detail

Adaptability

Brand knowledge

Fast-paced pace

Education

Bachelor’s degree or 1 year supervisory experience (customer-facing)

Tools

POS systems

Job description

Abercrombie & Fitch Co. in California is seeking a supervisory-ready retail professional to lead sales floor and stockroom operations, with a focus on customer service, staffing, training, and brand execution. You will manage payroll, scheduling, and inventory while coaching teammates.

Qualifications include a Bachelor’s degree or 1 year of supervisory experience in a customer-facing role, strong communication, and knowledge of fashion trends. A fast-paced, results-driven environment awaits.