Assistant Manager — Fashion Retail & Omni Channel Ops

Abercrombie & Fitch Spain, SL; Grand Rapids (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement

A Global Team of People Who'll CelebrA

Job summary

Abercrombie & Fitch Co. seeks a store supervisor to lead daily operations in a fast-paced retail environment. You will supervise sales-floor and stockroom activities, manage staffing and payroll, train non-management staff, and drive sales with strong product knowledge and brand awareness.

You will also oversee visual merchandising, inventory control, POS operations, and Omni-Channel order fulfillment while representing the brand and upholding company culture and values.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Strong customer focus and service orientation.
• Knowledge of current fashion trends and brand awareness.
• Drive to achieve results with a strong work ethic.
• Clear communication and interpersonal skills; team coaching ability.
• Ability to balance multiple tasks with attention to detail.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify company culture and values.

Skills

Customer focus

Fashion knowledge

Communication skills

Team building

Initiative

Multitasking

Proactive thinking

Adaptability

Education

Bachelor's degree OR supervisory experience in a customer-facing role

Job description

Abercrombie & Fitch Co. seeks a store supervisor to lead daily operations in a fast-paced retail environment. You will supervise sales-floor and stockroom activities, manage staffing and payroll, train non-management staff, and drive sales with strong product knowledge and brand awareness.

You will also oversee visual merchandising, inventory control, POS operations, and Omni-Channel order fulfillment while representing the brand and upholding company culture and values.