Store Operations Lead — Sales, Training & Omni-Channel

Abercrombie & Fitch Co.; California; Presencial; USD 26 000 - 37 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Quarterly bonus

Paid time off

Volunteer day

Merchandise discount

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee assistance program

Parental leave

Adoption leave

401(k) match

Career development

Inclusive culture

Resumo da oferta

Abercrombie & Fitch Co. is seeking a Store Supervisor to lead daily operations, supervise sales floor and stockroom, and ensure exceptional customer service.

The role includes staffing, payroll, and staff development while driving sales and maintaining brand standards across visual displays. The ideal candidate will balance multiple tasks in a fast-paced environment, stay customer-focused, and demonstrate initiative, strong communication, and teamwork skills to coach others and support store

Qualificações

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsabilidades

• Perform Opening and Closing Routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Conhecimentos

Customer focus

Fashion knowledge

Results driven

Communication skills

Team building

Initiative

Multi-tasking

Proactive thinking

Adaptability

Formação académica

Bachelor’s degree or 1+ year supervisory experience (customer-facing)

Descrição da oferta de emprego

Abercrombie & Fitch Co. is seeking a Store Supervisor to lead daily operations, supervise sales floor and stockroom, and ensure exceptional customer service.

The role includes staffing, payroll, and staff development while driving sales and maintaining brand standards across visual displays. The ideal candidate will balance multiple tasks in a fast-paced environment, stay customer-focused, and demonstrate initiative, strong communication, and teamwork skills to coach others and support store