Store Operations Lead & People Developer

A&F Stores, Inc.; California (MO); On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development Opportunities

Global Team culture

Job summary

Abercrombie & Fitch Co. is seeking a supervisory team member in the United States to lead the sales floor and stockroom, ensuring exceptional customer service and smooth operations. You will manage staffing, payroll, product knowledge, and visual display execution to drive sales.

The role requires a Bachelor's degree or one year of supervisory experience in a customer-facing role, with a strong customer focus and excellent communication skills. A fast-paced, dynamic environment awaits.

Qualifications

• Bachelor’s degree or 1 year supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and work ethic.
• Strong communication and interpersonal skills.
• Team building and coaching abilities.
• Take initiative and confidence.
• Able to balance multiple tasks with attention to detail.
• Engage in proactive thinking in a fast-paced environment.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom to ensure customer service and smooth operations.
• Staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reports to inform decisions.
• Protect store assets and conduct inventory control.
• Operate POS systems.
• Fulfill OMNI Channel orders.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Fashion knowledge

Communication skills

Team building

Initiative

Multi-tasking

Proactive thinking

Adaptability

Education

Bachelor’s degree

1 year supervisory experience (customer-facing)

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a supervisory team member in the United States to lead the sales floor and stockroom, ensuring exceptional customer service and smooth operations. You will manage staffing, payroll, product knowledge, and visual display execution to drive sales.

The role requires a Bachelor's degree or one year of supervisory experience in a customer-facing role, with a strong customer focus and excellent communication skills. A fast-paced, dynamic environment awaits.