Store Operations Lead — Elevate the Athlete Experience

DICK'S Sporting Goods, Inc.; Rochester Hills (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

DICK’S Sporting Goods in Rochester Hills, MI, is seeking a Team Captain of Operations to lead store teams in delivering exceptional athlete experiences and executing merchandising, pricing, and stockroom processes.

You will coach direct reports, help develop schedules, ensure safety and compliance, and drive operational excellence to meet store goals while upholding the company’s standards.

Qualifications

• Retail experience and customer service background.
• Demonstrated leadership capabilities in a team setting.
• Ability to coach, motivate and develop staff.
• Strong communication and problem-solving skills.

Responsibilities

• Lead store operations to deliver exceptional athlete experiences.
• Oversee merchandising, pricing, and stockroom processes to standards.
• Coach and develop direct reports; manage schedules and workloads.
• Ensure safety, loss prevention and policy compliance across the store.

Skills

Retail experience

Leadership experience

Customer service

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods in Rochester Hills, MI, is seeking a Team Captain of Operations to lead store teams in delivering exceptional athlete experiences and executing merchandising, pricing, and stockroom processes.

You will coach direct reports, help develop schedules, ensure safety and compliance, and drive operational excellence to meet store goals while upholding the company’s standards.