Store Operations Lead — Elevate Customer Experience

Five Below; Winston-Salem (NC); On-site; USD 18,000 - 21,000; Part time

Job summary

Five Below is hiring for a store Manager on Duty role in Winston-Salem. You will oversee daily store operations, train crew, and ensure fast, friendly checkout and top customer service.

You will open/close the store, manage cash, assist with stock, and support scheduling and guest experiences. Strong communication, multitasking, and leadership in a fast-paced retail environment are essential.

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task in a busy store environment.
• Creative thinking and composure under pressure.

Responsibilities

• Oversee daily store operations and customer service.
• Train crew on BEST customer service experience.
• Open/close store, secure cash, and set alarms.
• Assist with receiving, stocking, and merchandising.
• Support scheduling and onboarding of associates.

Skills

Management experience

Verbal & written communication

Multi-tasking

Leadership

Customer service oriented

Education

High School Diploma or equivalent

Job description

Five Below is hiring for a store Manager on Duty role in Winston-Salem. You will oversee daily store operations, train crew, and ensure fast, friendly checkout and top customer service.

You will open/close the store, manage cash, assist with stock, and support scheduling and guest experiences. Strong communication, multitasking, and leadership in a fast-paced retail environment are essential.