Store Operations Lead - Elevate Customer Experience

Five Below; South Lebanon (OH); On-site; USD 13,000 - 19,000; Part time

Job summary

Five Below is seeking an energetic role to wow customers with a fast, friendly checkout experience. You’ll assist with stock receiving and merchandising and act as Manager on Duty when needed, ensuring smooth daily operations and strong guest service at the store level.

The position emphasizes opening/closing duties, cash handling, and coaching associates in policies and product knowledge to improve performance.

Qualifications

• Excellent verbal and written communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Creative thinking and problem-solving under pressure.

Responsibilities

• Wows customers with friendly personal service and fast checkout.
• Oversee daily store activities and assist with staff oversight.
• Receive, unpack, and stock new merchandise for quick placement.
• Open/close the store, secure cash, and ensure smooth operations.

Skills

Communication

Multitasking

Creativity

Stress management

Education

High School graduate or equivalent

College experience preferred

Job description

Five Below is seeking an energetic role to wow customers with a fast, friendly checkout experience. You’ll assist with stock receiving and merchandising and act as Manager on Duty when needed, ensuring smooth daily operations and strong guest service at the store level.

The position emphasizes opening/closing duties, cash handling, and coaching associates in policies and product knowledge to improve performance.