Store Operations Lead: Customer WOW Advocate

Five Below; Columbus (IN); Vor Ort; USD 13.000 - 19.000; Vollzeit

Zusammenfassung

Five Below in Columbus, IN is hiring for an hourly store role with management responsibilities. You will wow customers, train crew on service, assist with stock, and handle opening/closing duties to ensure smooth operations.

Qualifications include a High School diploma, at least 1 year of management experience, strong communication, multitasking ability, and resilience under pressure. Flexible scheduling and equal opportunity employer statements apply.

Qualifikationen

• High School graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Aufgaben

• Wows the Customer through personal contact with customers.
• Trains the crew on the BEST customer service experience; ensuring a fast, friendly checkout.
• Oversee daily activities of store associates; ensure they perform duties effectively and provide excellent customer service.
• Assist with receiving, unpacking, and organizing new stock for quick placement on sales floor.
• Acts as Manager on Duty when needed; responsible for store operations, staff, and customer service.
• Manage opening/closing duties: secure cash, lock doors, set alarms, ensure smooth daily operation.
• Support onboarding and ongoing training of associates on store policies and procedures.
• Drive store sales and control expenses by optimizing merchandising and staff performance.
• Partner with store leadership on merchandising procedures and World Recovery.
• Perform store maintenance including cleaning and stock room upkeep.

Kenntnisse

Customer service

Multi-tasking

Communication

Problem solving

Leadership

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Five Below in Columbus, IN is hiring for an hourly store role with management responsibilities. You will wow customers, train crew on service, assist with stock, and handle opening/closing duties to ensure smooth operations.

Qualifications include a High School diploma, at least 1 year of management experience, strong communication, multitasking ability, and resilience under pressure. Flexible scheduling and equal opportunity employer statements apply.