Store Operations Lead - Customer Service & Team Training

FiveStar; Springfield (KY); On-site; USD 32,000 - 45,000; Full time

Job summary

FiveStar is seeking an Assistant Manager in Kentucky to partner with the General Manager in overseeing daily store operations. You will support customer service, merchandising, training, and policies to ensure smooth operation and strong team execution.

You will assist in inventory control, budgeting, and ensuring food service areas meet quality standards while stepping in for the GM as needed.

Qualifications

• Proven customer service mindset and leadership abilities.
• Experience in retail management or supervisory roles.
• Understanding of store operations and policies.

Responsibilities

• Assist in daily store operations and guest experience.
• Support General Manager and train store team.
• Manage merchandising, inventory, pricing, and promotions.
• Oversee food service areas and maintain quality standards.
• Ensure adherence to labor budgets and safety guidelines.
• Step in for General Manager when needed.

Skills

Customer service

Management

Food service

Training

Policies & communications

Basic computer skills

Education

High School Diploma or GED

Job description

FiveStar is seeking an Assistant Manager in Kentucky to partner with the General Manager in overseeing daily store operations. You will support customer service, merchandising, training, and policies to ensure smooth operation and strong team execution.

You will assist in inventory control, budgeting, and ensuring food service areas meet quality standards while stepping in for the GM as needed.