Assistant Store Manager: Operations & Customer Experience

FiveStar; Cadiz (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Equal Opportunity Employer

On-site work

Job summary

FiveStar is seeking an Assistant Manager in Kentucky. The role supports the General Manager in daily store operations, including accounting, marketing, customer service, HR, and food service. It emphasizes hands-on leadership, training, merchandising, and inventory control to meet company standards.

The position requires at least 1 year of retail management, a valid driver’s license, and the ability to work 18+ with a professional demeanor and reliable attendance. Equal opportunity employer.

Qualifications

• High School Diploma or GED required.
• 1+ years of retail management experience or equivalent education.
• Valid driver’s license.
• Must be at least 18 years old.
• Professional appearance and a positive attitude.
• Team player with strong attendance and customer focus.

Responsibilities

• Proficient in customer service, management, and food service responsibilities and is hands on in daily operations.
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Assists General Manager in addressing store issues to assure effective and long-term problem resolution.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Promotes the FiveStar treatment (friendly atmosphere, customer needs met, suggestive selling).
• Assists in ensuring inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.
• Assists in oversight of food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
• Responsible for store operations in the absence of the General Manager.
• Learns and understands P&L statements.

Skills

Retail management

Customer service

Team leadership

Basic computer skills

Education

High School Diploma or GED

Job description

FiveStar is seeking an Assistant Manager in Kentucky. The role supports the General Manager in daily store operations, including accounting, marketing, customer service, HR, and food service. It emphasizes hands-on leadership, training, merchandising, and inventory control to meet company standards.

The position requires at least 1 year of retail management, a valid driver’s license, and the ability to work 18+ with a professional demeanor and reliable attendance. Equal opportunity employer.