Store Operations Lead — Customer Service & Team Leadership

CVS Health; Orleans (MA); Vor Ort; USD 23.000 - 36.000; Vollzeit

Zusammenfassung

CVS Health is seeking an Operations Supervisor to support the Store Management team in planning and driving store execution and performance, while building consumer loyalty through excellent customer service.

In this full-time role, you will supervise staff when a manager is not on site, ensure opening/closing procedures, handle customer questions, stock and merchandise, and coach colleagues. The position includes comprehensive benefits and opportunities for growth.

Qualifikationen

• Must have deductive reasoning, analytical skills, and computer literacy.
• Strong communication, supervisory and influencing skills.
• Ability to work a full-time flexible schedule, including some early mornings, overnights, weekends, and overtime as needed.

Aufgaben

• Manage store operations and supervise staff in the absence of a manager.
• Communicate effectively with store management and crews.
• Provide customer service, greet customers and handle inquiries and complaints.
• Coach colleagues using feedback tools and ensure confidentiality.
• Plan and merchandise displays, price goods, stock shelves.
• Support weekly promotions and maintain off-shelf merchandise.
• Ensure opening and closing procedures are completed accurately.
• Maintain store cleanliness and compliance with company policies.

Kenntnisse

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

CVS Health is seeking an Operations Supervisor to support the Store Management team in planning and driving store execution and performance, while building consumer loyalty through excellent customer service.

In this full-time role, you will supervise staff when a manager is not on site, ensure opening/closing procedures, handle customer questions, stock and merchandise, and coach colleagues. The position includes comprehensive benefits and opportunities for growth.