Store Operations Lead – Customer Service & Team Growth

CVS Health Corporation; Monrovia (CA); On-site; USD 32,000 - 51,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Retirement options

Wellness programs

Job summary

CVS Health Corporation is seeking an Operations Manager to join the Store Management team, driving store execution and performance while building consumer loyalty through excellent customer service. You will supervise the store team, lead by example, and work with the Store Manager to implement action plans for operational and service improvements.

The role emphasizes leadership, financial management, staffing, and customer service, with a full-time schedule including early mornings, overnights,

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
• High school diploma or equivalent required

Responsibilities

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing skills

Flexible schedule

Education

High school diploma

Job description

CVS Health Corporation is seeking an Operations Manager to join the Store Management team, driving store execution and performance while building consumer loyalty through excellent customer service. You will supervise the store team, lead by example, and work with the Store Manager to implement action plans for operational and service improvements.

The role emphasizes leadership, financial management, staffing, and customer service, with a full-time schedule including early mornings, overnights,