Store Operations Leader - Customer Experience & Growth

CVS Health; Winnsboro (TX); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team. The role focuses on store execution, performance, and customer service, supporting the Store Manager in leading a productive team at CVS/pharmacy.

Requires strong leadership, analytical skills, and the ability to manage a full-time, flexible schedule including early mornings, overnights and weekends. The position centers on management of sales, inventory, staffing, training, development, and financial oversight.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
• Experience as a retail manager or supervisor.

Responsibilities

• Lead others and work effectively with store crews.
• Supervise, assign and direct activities of the store’s crew.
• Effectively communicate information to store crew and supervisors in an open and timely manner.
• Support Store Manager with actions plans for operational and service improvement.
• Assist customers with questions, problems and complaints and promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Influencing

Flexible schedule

Education

High School diploma or equivalent (preferred)

Job description

CVS Health is seeking an Operations Manager to join the Store Management team. The role focuses on store execution, performance, and customer service, supporting the Store Manager in leading a productive team at CVS/pharmacy.

Requires strong leadership, analytical skills, and the ability to manage a full-time, flexible schedule including early mornings, overnights and weekends. The position centers on management of sales, inventory, staffing, training, development, and financial oversight.