Store Operations Lead: Customer Service & Team Growth

Family Dollar; Baytown (TX); Presencial; USD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Retirement plans

Educational Assistance

And many more!

Descripción de la vacante

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development in a fast-paced retail environment. You will assist with daily store activities, organize merchandise, and help supervise and train Store Associates to ensure high standards of service.

The role requires strong communication, organizational skills, and a customer-focused mindset. This full-time position is based at 1305 Garth Rd, Baytown, TX, and offers a benefits package

Formación

• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.

Responsabilidades

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*
• We are required to obtain specialized licenses for those of our stores that sell alcohol and/or tobacco. As a manager, you may be required by the local jurisdiction where a store is situated to provide certain detailed background information necessary to obtain a license to sell alcoholic beverages / tobacco products.

Conocimientos

Communication

Interpersonal skills

Written communication

Educación

High school diploma or equivalent

Descripción del empleo

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development in a fast-paced retail environment. You will assist with daily store activities, organize merchandise, and help supervise and train Store Associates to ensure high standards of service.

The role requires strong communication, organizational skills, and a customer-focused mindset. This full-time position is based at 1305 Garth Rd, Baytown, TX, and offers a benefits package