Store Operations Lead: Customer Service & Merchandising

R301US Hibbett Retail, Inc.; Indio (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

The Indio, CA location of Hibbett I City Gear is seeking an Assistant Manager to assist the Store Manager with daily operations, merchandising, scheduling, and customer service excellence.

The role requires 1-3 years of retail experience, strong communication, and the ability to supervise staff in the Store Manager's absence. The store emphasizes high service standards and inventory control.

Qualifications

• Experience in a retail setting, preferably footwear/apparel.
• 1-3 years of customer service experience.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Capable of supervising a team and meeting store goals.
• Self-starter with initiative and attention to detail.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist in recruiting, training, and evaluating personnel.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure each department's responsibilities are completed.

Skills

Retail experience

Customer service

Interpersonal skills

Team leadership

Attention to detail

Communication

Job description

The Indio, CA location of Hibbett I City Gear is seeking an Assistant Manager to assist the Store Manager with daily operations, merchandising, scheduling, and customer service excellence.

The role requires 1-3 years of retail experience, strong communication, and the ability to supervise staff in the Store Manager's absence. The store emphasizes high service standards and inventory control.