Store Operations Lead - Customer Service & Merchandising

R301US Hibbett Retail, Inc.; Escondido (CA); On-site; USD 44,000 - 45,000; Full time

Job summary

Hibbett I City Gear in Escondido, CA is seeking an Assistant Manager to support store operations, customer service, and merchandising initiatives. The role reports to the Store Manager and assists in managing staff and day-to-day activities.

The Assistant Manager is knowledgeable across departments, upholds policies, and ensures excellent customer service. This position involves supervisory responsibilities when the Store Manager is away, with duties spanning scheduling, inventory awareness, and

Qualifications

• 1–3 years of customer service experience.
• Experience in retail environment preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Assist Store Manager with store operations and scheduling.
• Provide extraordinary customer service and merchandising assistance.
• Promote and sell services and merchandise offered by Hibbett I City Gear.
• Assist in recruiting, training, and evaluating staff.
• Protect company assets and ensure accuracy of internal controls.

Skills

Retail experience

Customer service

Team leadership

Cash handling

Job description

Hibbett I City Gear in Escondido, CA is seeking an Assistant Manager to support store operations, customer service, and merchandising initiatives. The role reports to the Store Manager and assists in managing staff and day-to-day activities.

The Assistant Manager is knowledgeable across departments, upholds policies, and ensures excellent customer service. This position involves supervisory responsibilities when the Store Manager is away, with duties spanning scheduling, inventory awareness, and