Store Operations Lead — Customer Service Champion

Goodwill Industries of Lane & South Coast Counties & Alaska; Wasilla (AK); On-site; USD 25,000 - 32,000; Full time

Job summary

Goodwill Wasilla in Wasilla, AK seeks a Store Supervisor to support the Store Manager in daily operations, supervise staff, oversee inventories, and ensure accurate cash handling and records to keep the store running smoothly.

You will coach and train employees, provide excellent customer service to donors and shoppers, resolve complaints, follow safety procedures, and help meet performance goals while upholding company policies.

Qualifications

• Minimum of one year supervisory experience.
• High school diploma or G.E.D.
• CPR certification or ability to obtain CPR certification.

Responsibilities

• Supervise store personnel and assist with store operations.
• Direct activities of staff, ensure accurate cash handling and inventory.
• Perform cashier duties and customer service.
• Train staff and meet agency expectations.
• Schedule work and ensure safety and policy compliance.

Skills

Supervisory experience

Education

High school diploma or G.E.D.

CPR certification

Job description

Goodwill Wasilla in Wasilla, AK seeks a Store Supervisor to support the Store Manager in daily operations, supervise staff, oversee inventories, and ensure accurate cash handling and records to keep the store running smoothly.

You will coach and train employees, provide excellent customer service to donors and shoppers, resolve complaints, follow safety procedures, and help meet performance goals while upholding company policies.