Store Operations Lead - Customer Growth & Team Coach

Goodwill-Industries-of-Arkansa; Mountain Home (ID); On-site; USD 42,000 - 62,000; Full time

Job summary

Goodwill-Industries-of-Arkansa in Mountain Home, ID seeks a Store Manager to oversee daily retail operations in the manager's absence, supervise staff, handle banking, and ensure customer and donor inquiries are resolved in line with company standards.

The role aims to meet or exceed budget while complying with policies, maintaining inventory and cash controls, and ensuring a clean, safe store environment. Occasional travel within Idaho may be required.

Qualifications

• High school diploma or GED, plus 2 years related experience or training.
• Excellent communication and supervisory skills.
• Valid driver's license.

Responsibilities

• Supervises staff, providing oral and written performance communications as needed.
• Handles banking, cash deposits, and daily store transactions.
• Responds to customer and donor inquiries and resolves complaints.
• Maintains cleanliness and safety of the store and processing areas.
• Maintains proper pricing, display, and stock within company standards.
• Assists in opening/closing procedures when the store manager is absent.

Skills

Communication skills

Education

High school diploma or GED

Tools

10-Key

Accounting

Job description

Goodwill-Industries-of-Arkansa in Mountain Home, ID seeks a Store Manager to oversee daily retail operations in the manager's absence, supervise staff, handle banking, and ensure customer and donor inquiries are resolved in line with company standards.

The role aims to meet or exceed budget while complying with policies, maintaining inventory and cash controls, and ensuring a clean, safe store environment. Occasional travel within Idaho may be required.