Store Operations Lead - Customer-First & Merchandising

Dollar General; Manchester (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Dollar General Assistant Store Manager role focuses on leading a clean, customer-first store under the Store Manager's direction. You’ll supervise employees, assist with merchandise presentation, deposits, and paperwork, and perform stocking and cashiering duties to maximize profitability and protect assets.

You will help open/close the store, schedule staff, train employees, manage inventory, and ensure compliance with policies.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Problem solving

Organization

Reading/comprehension

Cash handling

Vehicle to bank deposits

Education

High school diploma or equivalent

Job description

Dollar General Assistant Store Manager role focuses on leading a clean, customer-first store under the Store Manager's direction. You’ll supervise employees, assist with merchandise presentation, deposits, and paperwork, and perform stocking and cashiering duties to maximize profitability and protect assets.

You will help open/close the store, schedule staff, train employees, manage inventory, and ensure compliance with policies.