Store Operations Lead — Customer-First & Growth

Dollar General; Wilmington (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance options

401(k) Savings Plan

Paid sick leave

Vacation

Paid maternity and parental leave

Job summary

Dollar General seeks an Assistant Store Manager to maintain a clean, customer-first store with a focus on supervising staff, merchandising, and deposits. You will assist the Store Manager with scheduling, training, and enforcing policies while handling stocking, cashiering and cash controls.

The role emphasizes planograms, inventory control, and safeguarding assets to maximize profitability and customer satisfaction. A retail background and supervisory exposure are preferred.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Communication

Problem solving

Organization

Reading/comprehension

Math skills

Cash handling

Cash policy knowledge

Bank deposits

Education

High school diploma

Retail experience

Supervisory experience

Job description

Dollar General seeks an Assistant Store Manager to maintain a clean, customer-first store with a focus on supervising staff, merchandising, and deposits. You will assist the Store Manager with scheduling, training, and enforcing policies while handling stocking, cashiering and cash controls.

The role emphasizes planograms, inventory control, and safeguarding assets to maximize profitability and customer satisfaction. A retail background and supervisory exposure are preferred.