Store Operations Lead - Customer Finance & Service

CNG Holdings, Inc; San Antonio (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

CNG Holdings, Inc. is seeking an Assistant Store Manager in Texas to serve as a front-line brand ambassador for Check N Go, Allied Cash Advance, or Cash Store.

You will model the company’s values, deliver outstanding customer service, and uphold regulatory excellence across the store. Responsibilities include educating customers on the full product portfolio, handling cash and transactions accurately, resolving issues with guidance from leadership, and supporting daily store operations to meet

Qualifications

• High school diploma or equivalent required.
• 1+ year(s) of experience with sales, customer service, and/or cash handling preferred.
• Strong customer service, verbal and written communication skills.

Responsibilities

• Serve and educate customers on the product portfolio by presenting options to meet their needs.
• Escalate issues to store leadership or corporate when needed.
• Answer telephone inquiries and process customer applications or requests.
• Perform outbound sales, courtesy, and collection calls in line with regulations.
• Handle and count currency; maintain a balanced cash drawer and deposits.
• Ensure compliance with federal/state regulations and company policies.

Skills

Sales

Customer service

Cash handling

Active listening

Verbal communication

Written communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is seeking an Assistant Store Manager in Texas to serve as a front-line brand ambassador for Check N Go, Allied Cash Advance, or Cash Store.

You will model the company’s values, deliver outstanding customer service, and uphold regulatory excellence across the store. Responsibilities include educating customers on the full product portfolio, handling cash and transactions accurately, resolving issues with guidance from leadership, and supporting daily store operations to meet