Store Operations Lead: Customer Experience & Team Growth

Dollar Tree, Inc.; Creve Coeur (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking an Assistant Store Manager in Missouri to support daily store operations, customer service, and team development. You will assist with opening/closing, merchandise handling, and addressing customer questions to ensure a friendly shopping environment.

Responsibilities include supervising staff, enforcing policies, maintaining stock levels, and safeguarding assets. The role requires strong communication, physical stamina, and a focus on safety and compliance in a

Qualifications

• High school diploma or equivalent required or preferred; ability to read, interpret and explain operational directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment required.
• Exceptional customer service, organizational, and communication skills required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize, transfer merchandise from delivery truck to stockroom to sales floor; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional fixtures and displays for effectiveness.
• Assist in ordering merchandise, processing damaged merchandise, record keeping including payroll, scheduling, and cash handling, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies, procedures and safety guidelines; ensure staff compliance.
• Assist Store Manager in supervising, training, and developing Store Associates.
• Maintain a positive, safe, respectful environment with customers, associates and leaders.
• Maintain cleanliness of the store, bathrooms, floors, and waste management.
• Perform other duties as assigned.

Skills

Store management

Customer service

Communication

Team development

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking an Assistant Store Manager in Missouri to support daily store operations, customer service, and team development. You will assist with opening/closing, merchandise handling, and addressing customer questions to ensure a friendly shopping environment.

Responsibilities include supervising staff, enforcing policies, maintaining stock levels, and safeguarding assets. The role requires strong communication, physical stamina, and a focus on safety and compliance in a