Store Operations Lead – Customer Experience & Shifts

Walgreens; Long Beach (CA); On-site; USD 28,000 - 35,000; Full time

Job summary

Walgreens in Long Beach, CA is seeking a capable team member to help open and close the store in management's absence, handle cash, assist customers, and support inventory and displays. You will ensure keys, security, pricing, and regulatory compliance are maintained while delivering a distinctive customer experience.

The role emphasizes leadership, reliability, and collaboration with the store team to maintain smooth operations, accurate cash handling, and responsive service for customers and

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash handling.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and assists with products and services to resolve questions and issues.
• Maintains accurate inventory counts and ensures pricing/signage accuracy across the store.

Skills

Leadership experience

English fluency

Tools

Cash register operations

Job description

Walgreens in Long Beach, CA is seeking a capable team member to help open and close the store in management's absence, handle cash, assist customers, and support inventory and displays. You will ensure keys, security, pricing, and regulatory compliance are maintained while delivering a distinctive customer experience.

The role emphasizes leadership, reliability, and collaboration with the store team to maintain smooth operations, accurate cash handling, and responsive service for customers and