Store Shift Lead: Elevate Customer Experience & Ops

Walgreens; Banning (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Walgreens in California is seeking a store-operations associate to open/close the store in the absence of management, handle cash procedures, and ensure the floor and stock room are ready for business. You will greet customers, assist with products, resolve issues, and model Walgreens service traits to create a distinctive shopping experience.

The role emphasizes teamwork, stock organization, pricing checks, and supporting daily store operations with a customer-first mindset.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, start systems, handle cash, and prepare floor and stock room for business day.
• Complete product returns, order voids, refunds, cash drops, and provide change to registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers by greeting and offering assistance with products and services; resolve issues to ensure positive experience.
• Maintain store keys responsibilities, assist with vendor deliveries, and register sales accurately.

Skills

Leadership experience

Customer service

Cash handling

English language

Job description

Walgreens in California is seeking a store-operations associate to open/close the store in the absence of management, handle cash procedures, and ensure the floor and stock room are ready for business. You will greet customers, assist with products, resolve issues, and model Walgreens service traits to create a distinctive shopping experience.

The role emphasizes teamwork, stock organization, pricing checks, and supporting daily store operations with a customer-first mindset.