Store Operations Lead – Customer Experience & Sales

Abercrombie & Fitch Spain, SL; Beavercreek (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Volunteer day

Merchandise discount

Health coverage

Life insurance

Parental leave

401(k) match

Training & development

Career advancement

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a hands-on supervisor for a fast-paced Ohio store. The role blends sales leadership, staff guidance, and inventory control to deliver exceptional customer experiences and brand integrity.

Ideal candidates have a degree or relevant supervisory experience, strong communication skills, and a passion for current fashion trends. This on-site position offers career growth, benefits, and a collaborative team culture.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Supervisory experience

Communication skills

Team leadership

Fashion knowledge

Education

Bachelor's degree or 1yr supervisory exp

Job description

Abercrombie & Fitch Co. is seeking a hands-on supervisor for a fast-paced Ohio store. The role blends sales leadership, staff guidance, and inventory control to deliver exceptional customer experiences and brand integrity.

Ideal candidates have a degree or relevant supervisory experience, strong communication skills, and a passion for current fashion trends. This on-site position offers career growth, benefits, and a collaborative team culture.