Retail Store Supervisor - Customer Experience & Growth

Abercrombie & Fitch Spain, SL; Canton (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement

Global Team culture

Job summary

Abercrombie & Fitch Co. in Canton, OH is seeking a Store Supervisor to lead daily operations, staff scheduling, and payroll while delivering exceptional customer service. You will train employees, manage visual merchandising, and ensure inventory integrity.

The role requires a Bachelor’s degree or 1 year of supervisory experience, a strong customer focus, and passion for fashion trends. Expect a fast-paced environment with opportunities for career growth.

Qualifications

• Bachelor's degree or 1 year supervisory experience in a customer-facing role.
• Strong customer focus and communication skills.
• Knowledge of current fashion trends.
• Ability to drive results in a fast-paced environment.
• Team building and coaching abilities.
• Detail-oriented with multi-tasking capability.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor and stockroom for excellent service and seamless operations.
• Conduct staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Operate register/POS systems.
• Fulfill OMNI Channel orders.
• Represent the brand and uphold company culture and values.

Skills

Customer focus

Communication

Team building

Coaching

Multitasking

Detail-oriented

Initiative

Brand awareness

Education

Bachelor's degree OR 1 year supervisory experience

Tools

POS systems

Job description

Abercrombie & Fitch Co. in Canton, OH is seeking a Store Supervisor to lead daily operations, staff scheduling, and payroll while delivering exceptional customer service. You will train employees, manage visual merchandising, and ensure inventory integrity.

The role requires a Bachelor’s degree or 1 year of supervisory experience, a strong customer focus, and passion for fashion trends. Expect a fast-paced environment with opportunities for career growth.