Retail Operations & Sales Lead

A&F Stores, Inc.; Columbus (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Quarterly bonus program

Paid time off

Volunteer day

Merchandise discount

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee assistance program

Parental leave

Adoption leave

401(k) with company match

Career development opportunities

Job summary

Abercrombie & Fitch Co. in Columbus, OH is seeking an Assistant Manager to blend business strategy with daily store operations. You will drive sales through analysis, ensure exceptional customer service, and lead a team on the sales floor and in the stockroom.

You will oversee opening/closing routines, staffing, scheduling, payroll, product knowledge, visual merchandising, inventory control, and omni‑channel orders. Strong communication and leadership are essential in a fast-paced environment.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Communication

Interpersonal skills

Team leadership

Initiative

Detail oriented

Multitasking

Applied learning

Fast-paced environment

Brand knowledge

Education

Bachelor’s degree

Job description

Abercrombie & Fitch Co. in Columbus, OH is seeking an Assistant Manager to blend business strategy with daily store operations. You will drive sales through analysis, ensure exceptional customer service, and lead a team on the sales floor and in the stockroom.

You will oversee opening/closing routines, staffing, scheduling, payroll, product knowledge, visual merchandising, inventory control, and omni‑channel orders. Strong communication and leadership are essential in a fast-paced environment.